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A little annoyed

December 13th, 2012 at 05:57 pm

I went to open an account on Tuesday morning with Ally bank. I have a couple at ING but donít want to keep all my eggs in one basket. I am the type of person who has a separate account for everything, especially those pesky bills that creep up every 3 or 6 months. Anyway, back to my story, it said that they couldnít complete my request online and that I had to call them. So I called them and spoke to customer service. She was not able to help me. All she could do was take my account out of pended status and send it to the review department. They will call me in 3-5 business days. When I asked what the problem was, she said she doesnít know and that there may not be any problem. Iím all for account verification but to have to call them, just to get my account moved to review status so that they can call me back is a little annoying.
On another topic, I tried to apply for a new credit card just to see what would happen. Iím a firm believer of having at least two credit cards, in case one is stolen or lost, etcÖ but I got the whole we have pended your application. Which in the past means you were not approved. Thatís okay though, I figured it was worth a shot.
Iím done with Christmas shopping. I came in under budget so Iím really happy. That will goto the car repair we just got hit with. The bearings on my wifeís car went out and need to be replaced. That is $700 I wasnít expecting, but thatís why you have emergency fund. But that is about all I got. I will write more later.

1 Responses to “A little annoyed”

  1. Jerry Says:

    I think there are a lot of problems with customer service these days, and it leads me to be more selective about the companies (banks, insurance, etc.) that I will select for my business. It sounds like this particular bank needs some serious improvement in that regard!

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